When installing the QuickBooks Web Connector you may be asked to backup your company file. The steps below go through this process and come directly from the QuickBooks Online Help Community.
Perform these to back up your company file:
- Switch to single-user mode. (File > Switch to Single-user Mode).
- From the QuickBooks File menu, select Backup Company then Create Local Backup.
- On the Create Backup window, select Local Backup then click the Options button.
- On the Backup Options window that appears, click Browse and select the location for the backup copy.
NOTE: It's a good idea to save backups somewhere other than your main local drive in case of a system failure. If you have a file hosting service (such as DropBox), flash drive, or other removable media, you may want to select it here. - When you have chosen, click OK.
- Look over the other options on this page and select any that you like. Each option is explained in detail below. Click OK when you're done.
- Check the Add the date and time of the backup to the file name (recommended) to make it easier to distinguish between backup files.
- Check the box Limit the number of backup copies to this folder to and enter a number if you want to restrict the number of backups created for a single company. This can help save hard drive space.
- Put a checkmark on the box Remind me to backup when I close my company file every _ times and set the frequency if you would like to receive a regular backup reminder.
- Select options for verifying data when you save. Skipping the verification makes the backup process faster, but we recommend leaving it enabled so that you will be alerted if any damage is detected in your file. Your options are:
- Complete verification (recommended)
- Quicker verification
- No verification
- Check the Add the date and time of the backup to the file name (recommended) to make it easier to distinguish between backup files.
- In the Create Backup window, click Next.
- Choose whether to save your backup now, schedule future backups, or both:
If you choose Save it now
You'll be prompted to choose a location to save your backup file. By default, it will be saved in the location you specified in the backup options earlier. However, you may choose a different location if you want. Select Save to create the backup file.If you choose Save it now and schedule future backup or Only schedule future backups
- To save backups when you close your file, put a checkmark on the Save backup copy automatically when I close my company file box. You can also choose how many times QuickBooks must be closed before you are prompted to make a backup.
- To save backups on a set schedule, click the New button to set up a backup schedule. You can give your schedule a description, specify a backup location, and set the options for what days and times the backup should be performed. Click OK once you're satisfied.
- Click Finish when you're done.
For any assistance with this process, you should contact the QuickBooks Technical Support Team. They can be contacted using the following details:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Select your QuickBooks Product.
- Choose your QuickBooks version.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.