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Quickbooks Desktop Integration via Web Connector

This guide outlines the process for integrating Craftable with QuickBooks Desktop (QBD) using the QuickBooks Web Connector.

What is Required:

  • A QuickBooks Desktop admin account
  • QuickBooks Desktop must be in Single User Mode
  • The QuickBooks Web Connector installed on your machine (see this article - Downloading QuickBooks Web Connector - if you have not done this previously)
  • A Craftable account with access to Books

Integration Setup:

  1. Open QBD and access the company file that should be connected to your Craftable store.
  2. Log in to your Books account and expand the Bills & Credits section, and select Bills & Credits once more

  3. Click Download Configuration File in the top, right of your screen.
  4. Locate the downloaded file and open it. The file extension will have ".qwc"
  5. Click "OK" to Authorize New Web Service for "Bevager"

    image (52)
  6. You will be prompted to confirm authorization again with four different
    options of permission. For the sync to work correctly, select “Yes, always allow access, even if QuickBooks is not running” then click "Continue"
  7. In the Web Connector, you will see the application that we just allowed in the previous step. To begin pulling your Accounts and Vendors into Craftable, tick the application within the Web Connector. **Do not enable Auto-Run**
  8. After, you will be prompted to enter a password. The password is the Craftable password of the user who downloaded the Configuration File in Step 3. Make sure to save the password when prompted.
  9. At the top of the Web Connector, click Update Selected - this will initiate the sync between Craftable and QBD.

Important: Before syncing, always verify two things:

  1. You are operating in Single User Mode within QuickBooks Desktop.
  2. You have the correct Company File open for the application you have ticked in the Web Connector. This ensures the data we are pulling from QBD maps to the right Craftable store.

Troubleshooting:

  • If you receive the error that states "Error QBWC1039: There was a problem adding the application. Check the QBWCLog.txt for details.", please see the article titled Resolving "Error QBWC1039"

Using the Web Connector:

IMPORTANT: Ensure you do not have any other company files open, and do not click the Download Configuration File button again - this is only needed during the initial integration.

  • Once a Bill is Approved, it will show up in the Ready to Sync tab from
    the Bills & Credits section in the navigation menu.
  • Open QuickBooks Desktop and Web Connector if they are not already open.

  • In the QuickBooks Web Connector, click the checkbox next to the company you would like to upload the Bill(s) to
  • Click the Update Selected button