Manual POS Tickets is a feature for any sales on tickets that are not flowing through your Point of Sale integration with Craftable. Some common examples include Third Party Orders, Vending Machines, Banquets, Parties, Catering, Online Ordering, etc.
This helps ensure that all sales at the location, including those not processed through the connected POS, are included in the sales calculations of the Cost Summary by Ops Group Report.
To enable this feature, reach out to support@craftable.com
Adding Manual POS Tickets:
- Navigate to Point of Sale > Manual POS Tickets under the Point of Sale section of the platform.
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Select this section then select the “+ New Manual Ticket” option in the top right-hand corner of the screen.
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From there, fill out the fields on the pop-up page on the right-hand side of the screen (ie. Revenue Center, Guest Count, etc) then input your POS Items sold.
- You will also need to + Add Tender Line or it will not let you save the Manual POS Ticket.
- Once this is filled out press Save to save your POS Manual Ticket!
🎉 Congrats! You've just logged your first Manual Ticket!
Tips and Tricks:- Please remember that these tickets will not be displayed with standard POS tickets that are regularly pulled. However, in the Analytics platform, these manual tickets will display with generic POS tickets
- For adding lines to the ticket that are not POS Items (ie. Modifiers or POS Items that are rung in POS terminals not connected to Craftable), you can enter a Non-Depleted Item. This will ensure the sales total is accurate in reports, but it will not affect the theoretical inventory in Craftable.
- If a specific POS item that you're looking for is not appearing -- do note that it needs to be rung up on a POS terminal that is connected with Craftable, and the ticket must be comped/sold for that POS Item to appear.
