MANUAL POS TICKETS

Manual POS Tickets is a new feature that is here to help you account for any sales on tickets that are not flowing through your Point of Sale integration with Craftable. Some common examples include Third Party Orders, Vending Machines, Banquets, Parties, Catering, Online Ordering, etc. 

This is incredibly helpful for situations where you are utilizing the Cost Summary by Ops Group Report to ensure that all sales that happen at the location/s (even sales that did not get rung up into the POS that is connected to Craftable -- or rung up at all) are encompassed within the sales calculation in our reports.

 

To enable this feature, reach out to support@craftable.com 

Adding Manual POS Tickets:

  1. Navigate to Point of Sale > Manual POS Tickets under the Point of Sale section of the platform.
  2. Select this section then select the “+ New Manual Ticket” option in the top right-hand corner of the screen.

  3. From there, fill out the fields on the pop-up page on the right-hand side of the screen (ie. Revenue Center, Guest Count, etc) then input your POS Items sold.

  4. You will also need to + Add Tender Line or it will not let you save the Manual POS Ticket.

  5. Once this is filled out press Save to save your POS Manual Ticket!

    🎉 Congrats! You've just logged your first Manual Ticket! 


    Tips and Tricks:

    • In most modules (ie. Foodager, Bevager, etc.) please keep in mind that these tickets will not display with standard POS tickets that regularly get pulled. However, in the Analytics platform, these manual tickets will display with generic POS tickets
    • For adding lines to the ticket that are not POS Items (ie. Modifiers or POS Items that are rung in POS terminals not connected to Craftable), you can enter a Non-Depleted Item. This will ensure the sales total is accurate in reports, but it will not affect the theoretical inventory in Craftable.
    • If a specific POS item that you're looking for is not appearing -- do note that it needs to first be rung up on a POS terminal that is connected with Craftable, and the ticket must be comped/sold for that POS Item to appear.