PROCESSING CREDIT VIA ELECTRONIC INVOICE

You can process credits through Electronic Invoicing by uploading them to the Image Vault, similar to how you would handle invoices. To proceed with processing a credit via Electronic Invoice, please follow the steps outlined below.

  1. Select Invoices > Electronic Invoices from navigation.

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  2. Click on Credit uploaded through Image Vault.

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  3. Select the unmapped negative Electronic line item.

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  4. Map negative Electronic line item to Inventory item or Credit. 
    **Note** Vendors will oftentimes enter the name of an Item describing a Credit. When this occurs, map to Inventory item, not Credit.

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  5. Map credit line.

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  6. Review the Electronic Invoice and select Done to generate the Vendor Invoice.

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  7. Review Vendor Invoice. Create a Note, if desired.

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  8. Approve Vendor Invoice.

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Keep in mind:

  • Approving Credits with negative Quantities and/or Amounts will not impact an Item's inventory level or CU Price.

  • If attempting to map a positive amount to a Credit, you will be met with the following error:

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