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RECEIVING PARTIAL ORDERS

Vendors may occasionally deliver partial orders, particularly when certain items are unavailable. Below are the steps to help you successfully receive and process these partial shipments.

  1. Select the appropriate “Receive” option from the Placed Order.


  2. Select the Partially Receive Order button. Check the box for the items you have received or enter the specific quantity received. Leave any items you are expecting in a future shipment unchecked. 




  3. Once the remaining items are delivered, navigate back to the Orders section (Orders, on the left side of the page, and then Orders again), and then to the Received Orders tab, and then locate the Partial Orders via the Status column. After clicking on the order, select the appropriate Receive option again. 







  4. Choose Partially Receive Order, check the box, or enter the quantity, for the remaining items, and complete the receive process.





  5. If you are no longer expecting some pending items, or to track shipments across mutliple deliveries, you will click More Actions and select either Close & Mark Received, or Receiving History.
    1. For Close & Mark Received, this will leave those items unreceived while keeping a record of the shortage.


    2. Receiving History - to track shipments across multiple deliveries

 

FAQ:

 

Will my inventory be impacted when I partially receive items, or is it still controlled by invoices?
 Partial receiving does not affect your theoretical inventory — inventory is still controlled by the invoice. However, using partial receiving helps you track deliveries and makes it easier to reconcile invoiced quantities with received quantities.

Can I partially receive Punchout Orders?
 Yes. With this update, partial receiving is supported across all order types except Commissary, which uses more complex workflows.

What should I do if I’m no longer expecting a delivery?
 Use the More Actions menu within the order to manually move it to Received status. Any items that were not received will remain unreceived for tracking purposes.

How does this affect budget impacts?
 Budget impacts remain unchanged with this release:

  1. Initial budget impact comes from a placed order.
  2. If an invoice is linked, the impact comes from the invoice.
  3. Once the invoice is approved and a bill is generated, the impact comes from the bill.